Refund Policy

We want you to feel confident shopping with Besty Bay, which is why we offer a 15-day return window. If you are not fully satisfied with your purchase, you may return it as long as it is unused, in its original packaging, and in resalable condition. To begin a return, simply contact our Customer Service team with your order details and we will guide you through the process.

Once your return has been received and inspected, a refund will be issued to your original payment method within 3 to 5 business days. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. Please note that customized or final sale items cannot be returned.